frequently asked questions

DO YOU TRAVEL?

We're totally available to travel. Contact us and we'll get you more information.

WHEN'S THE BEST TIME TO BOOK?

I always recommend reaching out as soon as you’re thinking about booking. Couples typically book about 12-24 months ahead of their event.

HOW DO WE BOOK?

First check on our calendar! We require a completed contract + nonrefundable retainer to officially get on our schedule. Email KristinAckermanVideo@gmail.com or use our contact sheet on our site!

DO YOU RECORD THE AUDIO FOR THE CEREMONY & SPEECHES?

Yes! We record the audio for the ceremony and the speeches. We usually have multiple backups too!

CAN WE PICK OUR OWN MUSIC?

Music is a vital part of pulling in the emotion to a film. We take the selection of music very seriously, simply because when you find “the right” song, it can take a film to a completely different level.  Likewise, since our films are shared online, we must purchase the appropriate music licenses for use in the films.  For these reasons, we do choose to pick the music ourselves, but are open to working with a certain genre at your liking!

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